Return & Exchange Policy

Refund and Exchange Policy:

  • CELTS does not offer a Refund or Return policy.

  • You can make a refund or exchange request within 24-48 hours of receiving your order.

  • For international orders, exchanges are allowed only for incorrect or faulty items.
  • Sale items are not eligible for exchanges unless an incorrect order is delivered.

Refund and Exchange Procedure:

  • Exchange is only possible if the wrong or faulty item is delivered.
  • No refund & exchange on sale items
  • Contact customer services via email celtsofficial@gmail.com or phone (+92 321 769 1990) with your order number.

Order Cancellation:

  • Order can be canceled before processing.
  • Once shipped, the exchange policy applies.
  • CELTS may cancel orders for reasons such as stock unavailability, pricing errors, or declined credit card payments.

Contact Information:

  • Phone: +92-321-7691990
  • Email: celtsofficial@gmail.com
  • Website: www.celtsofficial.com
  • Facebook: celtsofficial
  • Instagram: celtsofficial

Customer Service Hours:

  • Monday to Saturday: 10 am – 6 pm GMT+5